FAQ

Common Questions

What is CBD? What is it used for?

CBD (cannabidiol) is a molecule that can be extracted from the hemp plant and contains beneficial properties that work well with our endocannabinoid system, in order to promote homeostasis in the body. CBD is a naturally occurring substance that is used in products like oils and edibles, to support the overall health of your body, in addition to relieving stress and anxiety, imparting the feeling of relaxation and calm, supporting sleep, alleviating pain and inflammation, easing sore joints and nourishing skin.

What are Cannabinoids?

Cannabinoids are molecules that are produced naturally by the body, plants and animals. Cannabinoids produced by plants are known as phytocannabinoids, while cannabinoids produced endogenously in the body are called endocannabinoids. Phytocannabinoids are able to interact with our body’s natural systems because their makeups and behaviors mimic endocannabinoids, which are cannabinoids that are synthesized on demand by our own bodies.

Both phytocannabinoids and endocannabinoids join with or influence cannabinoid receptors throughout the body to alter the release of neurotransmitters and encourage balance in our systems. Cannabinoids are largely responsible for the natural effects that cannabis oils, such as CBD hemp oil, have on the body.

What is the endocannabinoid system?

The endocannabinoid system, a network of receptors, regulates homeostasis within our body. The endocannabinoid system is involved in a wide variety of processes, including pain, memory, mood, appetite, stress, sleep, metabolism, immune function, and reproductive function. The system’s receptors are activated by endocannabinoids produced within the body, but the receptors can also be activated by CBD products, both orally and topically.

What are Terpenes (or Terpenoids)?

Terpenes are the organic compounds produced by plants and flowers that contribute to how things smell and taste. Research has demonstrated that hemp terpenes provide not only flavor and aroma, but they also work synergistically to support other cannabinoids (like CBD) found in hemp. When taken alone, cannabinoids may not achieve the same level of benefits as when combined with terpenes. Hemp plants contain over one hundred different terpenes, and depending on the type of extraction process used, these can (and should) be preserved in the final product.

What is the difference between Full Spectrum, Broad Spectrum and Isolate CBD products?

Full-spectrum means that the product contains the full spectrum of compounds (cannabinoids, terpenes, flavonoids, etc.) found in the hemp plant, including the cannabinoid, THC. Isolate CBD products are made from pure CBD isolate that has been singly separated from the hemp distillate extract. These products contain nothing else from the hemp plant except for CBD – no terpenes, no other beneficial cannabinoids. Broad spectrum products are the same as full spectrum except that all traces of THC have been removed.

What is the difference between THC and CBD?

CBD is a non-psychoactive cannabinoid molecule that has been extracted from hemp and is shown to support balance and regulation in the body. THC is a psychoactive cannabinoid molecule that is extracted from the marijunanna plant. The plant they are extracted from is the main difference between the two, as well as the influence each cannabinoid has on the body.

What is Zero-THC?

Zero-THC means that there is none of the psychoactive cannabinoid, THC, contained in the product.

What is API?

Active Pharmaceutical Ingredient (API) is an active ingredient in a drug product to directly affect the “diagnosis, cure, mitigation, treatment or prevention of disease or to affect the structure and function of the body. The active ingredient is contained in medicine for prescription purposes. KND Biopharma is a GMP Active Pharmaceutical Ingredient (API) Certified supply chain partner of CBD ingredients for global consumer products, providing access of cannabinoids to the pharmaceutical industry.

Is your product safe? Can I see KND lab reports?

At KND Labs, we do whatever it takes to go above and beyond industry standards instead of the requirements because we know that safety, compliance and consistency are essential to your business. KND Labs was built upon the premise that you should know where your ingredients are sourced and for how they are processed. We practice stringent record and traceability throughout the entire manufacturing process, with in-house and third-party testing and industry leading documentation provided with each sale.

Are KND’s ingredients organic?

KND Labs’ hemp is grown according to organic methods. All of our ingredients formulated in-house are organic and vegan friendly.

Are KND products Vegan friendly?

KND Labs is Certified Vegan by the Vegan Awareness Foundation and we are also cruelty-free. KND Labs does not conduct, endorse or support animal testing of any products or manufactured ingredients.

Do KND products contain any ingredients for those with allergies or dietary restrictions?

KND Labs’ ingredients are gluten-free, as well as free of milk, eggs, fish, crustacean shellfish, tree nuts, wheat and soybeans. In addition, there are no animal derived materials, including bovine products.

What additive ingredients does KND use in your product? Does KND use any GMOs in products?

KND Labs does not use genetically modified ingredients in any of our products. This includes the raw materials used for processing and any processing aids used during manufacture. KND Labs will continue to monitor raw materials and processing aids to make sure genetically modified sources are not used at any step of manufacture.

How should I store my CBD products?

We recommend storing your products stored in a dry, cool, UV protected place, as any UV rays (even indirect) can cause cannabinoids and terpenes to oxidize and degrade over time.

About KND Labs

Facility

 

Where is KND’s extraction campus and headquarters located?

KND Labs has two processing plants, both in the Denver metro area, 25 minutes from each other.

Is KND’s facility cGMP compliant?

Yes; our pharmaceutical grade facility is cGMP compliant and we follow
all current good manufacturing practices. Our facilities adhere to some of the strictest manufacturing certifications and employ a commitment to self- regulation which has earned us the trust of global brands, labs and manufacturers around the world.

What does it mean to be cGMP compliant?

cGMP stands for Current Good Manufacturing Practices and is a standard set by the FDA to regulate manufacturing campuses to ensure that products reaching the market maintain a high level of integrity, safety, and quality. Currently, cGMP facilities are not required in the hemp extracts industry, but at KND Labs, we do whatever it takes to go above and beyond industry standards instead of the requirements because we know that safety, compliance and consistency are essential to your business.

Does KND allow visitors to the lab?

KND Labs invites R&D, Product Development, Business Development, C-Suite leaders to come visit our facilities, and then to visit our competitors. We also offer a virtual tour of our facility for prospective clients; please reach out to one of our sales reps to schedule a virtual tour.

Our Hemp

Where is the hemp grown?

KND Labs was built upon the premise that you should know where your ingredients are sourced and how they are processed. We do this from Soil to Oil.™ All of KND’s industrial hemp is sourced through United States growers who have registered locations with their State Department of Agriculture and every batch is tracked to its originating farm.

Is the hemp organic?

KND’s hemp is grown according to organic methods.

How does KND test your hemp?

KND Labs test in-house, as well as through third party labs, to test for pesticides, herbicides, heavy metals, as well as THC, terpene profile, and CBD Potency.

Team

Why KND Labs?

KND Labs prides itself on being the best-in-class producer of industrial hemp derived ingredients. As a premiere distributor, KND Labs supports top CPG and pharmaceutical companies as their trusted CBD source. As one of the few cGMP and ISO 9001:2105 certified CBD Extraction facilities in the United States, achieving best-in-class excellence is in KND Labs’ DNA. Our CBD is found in many national drug stores and consumer stores. Recognized consumer brands within the beverage, food and cosmetic industries use KND Labs as a trusted supply chain partner of CBD for their products.

How experienced are KND lab technicians and KND quality assurance teams?

The KND Labs team is composed of industry-leading experts, with decades of experience leading product development and innovation at both cGMP and pharma-grade companies worldwide. Our extraction and formulation teams are highly trained experts in their field and our quality assurance team brings experience from highly regulated research and industry environments. Our data scientists, manufacturing management and logistics team are skilled leaders, with years of experience in manufacturing facilities.

Company and Industry Updates

How do I receive updates from KND Labs?

Please sign up for our latest updates by subscribing on our website. You can also follow us on our social networks: @KNDLabs on Facebook, Instagram and LinkedIn.

Processing

Toll Processing

What is Toll Processing?

Toll Processing is the process of converting hemp biomass to hemp extracts, such as CBD Oil, Distillate and Isolate.

What is Biomass Hemp?

Biomass is a term used to refer to harvested parts of the hemp plant.

Does KND provide THC remediation?

Yes; KND Labs provides THC remediation to Crude, Zero-THC Distillates or Isolates.

Does KND provide Biomass?

Yes; KND Labs provides Biomass to Crude, Zero-THC Distillates or Isolates.

Extraction Process

What extraction process does KND use? Why did you select this method?

KND Labs uses the denatured ethyl alcohol extraction method for efficiency, safety, and purity.

What is winterizing? Does KND winterize?

Winterization is the removal of lipids, fats, and waxes from the crude extract. These components can dilute the cannabinoid fraction, in turn, lowering the purity. All of KND Labs’ crude is fully winterized, unless specified otherwise from our customers.

How does KND distill crude?

KND Labs crude is distilled through a continuous two-stage distillation process. This method ensures the efficient and consistent separation of multiple components present in the crude extract, such as terpenes, chlorophyll, flavonoids, other lipids and plant by-products. The removal of these components results in an end product of a consistent, pure full spectrum CBD distillate.

How does KND distill extract oil?

Our extract oil is distilled through a continuous two-stage distillation process. This method ensures the consistent and efficient separation of many components present in the crude extract, such as terpenes, chlorophyll, flavonoids, other lipids and plant by-products. The removal of these components results in an end product of a consistent, pure full spectrum CBD distillate.

Does KND lose terpenes during distillation?

Yes; our distillation process removes specific terpenes. Some of these terpenes will carry through into our distilatres and we are able to add naturally-derived plant and cannabis terpenes back post-distillation to customer specifications.

Does KND lose cannabinoids during distillation?

In this specific distillation method/process you typically won’t lose any cannabinoids. The resulting distillate is more concentrated in CBD and any of the other minor cannabinoids that were present in the extract oil.

THC Removal Process

What methods does KND use to remove THC?

We employ a chromatography process to remove the THC molecules and separate minor cannabinoids, which preserves a broad spectrum of cannabinoids in our ingredients.

Manufacturing & Finished Goods

What is the average active CBD content in KND products?

CBD Isolate: 98-100%
Broad Spectrum Distillate: 80-90%
Full Spectrum Compliant Distillate: 80-90%
Full Spectrum Raw Distillate: 70-80%
Crystal Resistant Broad Spectrum Distillate: 40-50%
Crystal Resistant Full Spectrum Distillate: 40-50%

What kind of carrier oil does KND use in formulations?

KND Labs offers Organic MCT Oil, Organic Hemp Seed Oil and Organic Flaxseed Oil
in-house. KND can also provide custom carriers by customer request.

Isolates & Distillates

Does KND provide Distillation?

Yes; KND Labs provides Distillation to Crude, Zero-THC Distillates or Isolates.

Does KND provide Isolation?

Yes; KND Labs provides Isolation to Crude, Zero-THC Distillates or Isolates.

What is CBD Isolate?

CBD isolate is the purest form of CBD with 98-100% CBD content. KND CBD Isolate is extracted through denatured ethyl alcohol. Exceeding a minimum of 98% potency, our CBD Isolate is extracted in a compliant, certified environment and refined to guarantee industry-leading purity and consistency.

What is Broad Spectrum Zero-Thc Distillate?

Broad Spectrum Zero-Thc distillate goes through a proprietary process to remove the THC to non-detectable THC levels to 0.01%. Our broad spectrum Zero THC distillate is similar to our full spectrum distillate except we have refined it further to remove all amounts of THC below a level detection in rigorous third party lab testing.

What is Full Spectrum Distillate?

KND Full Spectrum Distillate (compliant) has federally compliant THC levels at 0.3% or less. KND Full Spectrum Distillate (raw) has higher THC levels and is a work-in-progress product. These distillates are amber gold in color and have a range of 70-90% CBD. The CBD is initially extracted through denatured ethyl alcohol and further distilled through KND’s chromatography and distillation process.

What are Crystal Resistant CBD Distillates?

KND Crystal Resistant Broad Spectrum CBD Distillate has un-detectable THC levels to 0.01%. KND Crystal Resistant Full Spectrum CBD Distillate has federally compliant* THC levels of 0.3% or less. The CBD is initially extracted through denatured ethyl alcohol and further distilled through KND’s chromatography and distillation process. The distillate is amber gold in color and has a range of 45-50% CBD content.

Minor Cannabinoid Ingredients

What is Crystalline CBG Isolate?

Our CBG Isolate is extracted through denatured ethyl alcohol. New cannabinoid benefits, same commitment to purity and quality. Growing practices have yielded certain plants with much higher percentages of CBG. Our CBG isolate is made with the consistency and compliance you can count on with KND. Exceeding 98% potency, CBG isolate has a mild natural terpene flavor and aroma.

What is CBN Isolate?

KND CBN Distillate has un-detectable levels of THC less than 0.01%. The CBN is initially extracted through denatured ethyl alcohol, then further distilled. Our CBN Distillate is refined through a process known as chromatography that separates each of the cannabinoids in the plant, and comes in a liquid form, making it ideal for producing ingestible and topical products.
CBN Cannabinol Isolate is amber-brown in color and is 90% or greater in CBN content.

 

What is CBC Isolate?

The CBC (Cannabichromene) Isolate is one of the hundreds of cannabinoids found in the Cannabis plant and is a phytocannabinoid. It bears structural similarity to the other natural cannabinoids, including THC, THCV, CBD and CBN. CBC and its derivatives are as abundant as cannabinoids in cannabis. CBC is oil in form and is amber-gold in color.

Water Soluble Ingredients

What is Water Soluble CBD?

Our Apex Water Soluble™ is created via a proprietary emulsification process aimed to reduce particle size and achieve a stable, water-soluble product that integrates into countless production processes and applications — while adhering to food-industry standards. Finished Apex-based products remain stable for more than 12 months, while maintaining an optimal taste and aroma profile, quick absorption rates, and homogeneity that allows for near- perfect dosing and accurate label claims.

What is Water Miscible CBD?

Our KND Labs Superior Water Miscible™ makes more applications possible when clean taste, clear visibility, and product stability are the priorities. Our technology is based on non-active ingredients/molecules creating a bonded tri-block copolymer (PEO-PPO-PEO) to enmesh the cannabinoid and bond to the hydrogen. The tri-block copolymer self-assembles in aqueous solutions, providing industry leading clarity.

Bulk Products & Custom Formulations

What Bulk CBD Oil Blends does KND offer? Does KND offer custom formulations?

Pre-formulated and ready to bottle, our Bulk CBD Oil Blends can be formulated with CBD isolate, CBG isolate or any of our distillates. Our hemp is grown according to organic methods. We use pure, organic carrier oils that allow for unique blends of cannabinoids for our customers. Bulk CBD Oil Blends material is shipped in 30-gallon drums, 55-gallon drums and 275-gallon totes. You choose your desired potency and blend. Customers typically request active cannabinoids blended from a range of 3-50% active cannabinoids.

What Bulk CBD Tincture Oils does KND offer? Does KND offer custom formulations?

Pre-formulated and ready to bottle, our Bulk CBD Tinctures can be formulated with CBD isolate, CBG isolate or any of our distillates. Our hemp is grown according to organic methods. We use pure, organic carrier oils that allow for unique blends of cannabinoids for our customers. Bulk CBD Tincture material is shipped in 30-gallon drums, 55-gallon drums and 275-gallon totes. You choose your desired potency and blend. Customers typically request active cannabinoids blended from a range of 3-50% active cannabinoids.

What experience does the KND team have in developing products?

Our product development and formulation team brings vast experience developing both topical and ingestible products, supporting top CPG and pharmaceutical companies as their trusted CBD source.

 

 

Sales & Distribution

Does KND offer samples for testing?

Yes; to request a sample, please reach out to sales@kndlabs.com.

How do I purchase from KND Labs?

Please reach out to sales@kndlabs.com to purchase bulk ingredients.

Where can I get a pricing sheet for KND Labs products?

Please reach out to sales@kndlabs.com to request our price sheet.

Does KND Labs distribute outside of the United States?

Yes; we distribute to many countries in the European Union, Asia, South America and Africa. Please reach out to our sales team at sales@kndlabs.com with request details, where you are located and how we can support your business.

What is KND Labs price match policy?

KND Labs will always provide the best price and quality on the market. We will match any price from any competitor that is similar in stature for certifications and compliance. KND Labs will require the official competitor quote in order to price match.

Quality Assurance

Hemp

What tests does KND perform on hemp?

We test the hemp of every farmer mid-season in the field and homogenize samples that we send to third party labs at the end of the season. We test the hemp in house before we begin processing to track quality during extraction. All of our industrial hemp is sourced through United States growers who have registered locations with their State Department of Agriculture and every batch is tracked to its originating farm.

What tests does KND perform on the soil for farmers in the KND Labs Network?

We test to the California standard, which includes testing for 50 known pesticides..

Work-in-Process & Finished Goods

What tests does KND perform during processing our facility?

Yes; KND Labs test our products at every stage during each stage of our process. With in-house chemists, scale production experts and HPLC testing, KND Labs is structured to ensure quality and safety. In addition, we test every finished good with a third party prior to leaving our facility.

Does KND use 3rd party tests?

Yes; KND Labs offers 3rd party tests for all finished products. KND is proud to have SGS, the global leader of auditing services, to have inspected, tested, verified and certified all KND Labs’ products, processes and operations. As the global benchmark for quality and integrity, SGS ensures the KND Labs meets and exceeds the market regulations and standards required, leading the cannabinoids industry.

Does KND run Full Panel Tests?

Yes; KND Labs provides full panel testing on all master lots, to ensure that our products meet the threshold requirements for heavy metals and pesticides.

How does KND control product consistency?

KND Labs operates with specific standard operating procedures, that ensure our processes are repeated the same way for each step of our extraction and purification process.

How long are KND Labs products good for?

Each product has been through extensive stability testing and every product’s shelf life is unique. Prior to ordering, you can find out additional information about product expiration from your KND sales rep.